Bluebeam Frequently Asked Questions
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Your Software License Certificate will typically be emailed to you in less than 1 US business day (excluding weekends and United States Holidays). Our office in Arizona, USA is open from 7:30am to 4:30pm (AZ Time) Monday-Friday excluding US Holidays. 2018 Holidays: New Year’s Day – Monday, January 1, Martin Luther King Jr. Day – Monday, January 15, Memorial Day – Monday, May 28, Independence Day – Wednesday, July 4, Labor Day – Monday, September 3, Thanksgiving – Thursday, November 22, Thanksgiving Friday – Friday, November 23, December 24, Christmas Day – Tuesday, December 25. Check the current time in Arizona.
Visit https://licensing.bluebeam.com/upgrade to get your upgrade to the current release. You'll need your serial number, your product key, and the email address used when you placed your initial order. This information can be found on your Bluebeam License Certificate. Can't find your license certificate? We can help, contact us today.
Yes. If you have a valid serial number for any version of Bluebeam....you can upgrade to the latest release.
Yes! Just purchase the Bluebeam eXtreme upgrade. Have your current serial number available (you'll enter during the order process).
If you purchase additional seats, we will add them to your existing serial number unless you tell us otherwise. Example: You own 3 seats of Revu CAD Edition on serial number 1234567. Purchase 2 more seats of Revu CAD and we'll make your serial number valid for 5 seats/installs. Buy a different version of Revu, we'll create a new serial number for these new seats. Confusing? No problem, let's talk. We do this all day, every day. Contact us at 480-559-8670 or email@example.com
If you did not add product maintenance to your order, you made do so within 30 days of your initial order. Choose the correct maintenance contract (if you purchase the CAD version of Revu, be sure to get CAD maintenance). Open Licenses, however do not require software maintenance as it is included in the price of the yearly subscription.
No. You can purchase Revu from any reseller, regardless of where you downloaded your trial version.
When you purchase Bluebeam Products from Orange Blade Consultants, you will always receive the current release. If you need an older version of Bluebeam Revu, we can do for you. Let us know in the comments section during the ordering process.
Bluebeam Revu for iPad can be purchased from the Apple Store